The Vault

FAQ’S – J.E. Montes Designs

FAQ's

1

What is “J.E. Montes Designs”?

J.E. Montes Designs is a Decorative Concrete Company based out of San Antonio, Texas with over 20 years of experience, hard work, superb quality, unsurpassed warranty and a second-to-none customer service. We have designed and installed thousands of “Unique Masterpieces of Art in Stamped Texture Concrete Overlay.”

Our countless happy customers agree that our quality work and unparalleled warranty and customer service sets our company apart from the rest!
2

What Is The “J.E. Montes Designs” Stamped Texture Concrete Overlay System?

Itʼs my own proprietary Stamped Texture Concrete Overlay System which combines and highly improves the best techniques available in the Decorative Concrete world. My one-of-a-kind Concrete Overlay System allows you to visualize, review, change and pre-approve each step of the design process prior to completion. No other company on the market offers a process like ours, which allows for true customization for the client.

“My unique concrete overlay system along with my one-of-a-kind Installation process takes the ʻGuess Factorʼ out of the design equation”
3

What Makes “J.E. Montes Designs” The Best Stamped Texture Concrete Overlay System In The Market?

- My One-Of-A-Kind Stamped Texture Concrete Overlay System:
I have created a Unique Stamped Texture Concrete Overlay System, that combines and highly improves the best techniques available in the Decorative Concrete market.

- My Unique and Personalized Designs:
* I do not use stencils or pre-printed patterns in my designs.

“After completing thousands of Concrete Overlay projects, I have yet to duplicate any design”
* Each of my designs is hand-traced, personalized and customized to flow with the style of your house.

“My designs will add the “WOW” factor your home deserves”

- My Own Proprietary (PPA) Concrete Stamp Mix Formula:
The quality of my own proprietary Concrete Overlay Mix is unparalleled in the decorative concrete industry. After years of testing, installing, and improving the many materials and techniques available in the decorative concrete market, I have created, patented, and manufacture the best concrete stamp mix available within the decorative concrete industry!

- My Own Proprietary (PPA) Concrete Stain Formula:
I do not use a stain color ‘per se’ like most concrete stainers do. I have created, patented and manufacture a natural rock look concrete stain formula that is coupled with a unique installation process where every color is mixed and applied to our customerʼs specifications.

- My Breakthrough Installation Process:
My Stamped Texture Concrete Overlay System is the only one in the market which allows you to visualize, review, change, and pre-approve each step of the design process prior to completion. No other decorative concrete company in the industry offers a process like ours, which allows for true customization for the client.

- My Own Property Stamped Texture Concrete Overlay Mix...
* Itʼs the only repairable stamp texture concrete overlay mix in the market.
* Allows for touch-up of surface scratches with minimum signs of the repair work.
* Allows to replace damaged sections instead of replacing the whole project.
* Allows to re-stain its colors without removing the sealer coat.
* Allows to change its colors instead of replacing the whole project.
* Allows for isolated sections to be modified without replacing the entire project
* Re-staining and re-sealing your concrete overlays, as needed, will make your concrete overlay investment last three times longer than any similar product on the market.

- My Unparalleled Warranty Service:
The warranty on my Stamped Texture Concrete Overlay System, workmanship and materials, is three times longer than any other Decorative Concrete company in the industry.

- My Superb Customer Service:
* My customer service is second to none!
* We provide our clients with a timeless and unlimited, Free stain/color touch up service.
4

Are You a Decorative Concrete Manufacturer?

Yes. I have created, patented, and manufacture my own Concrete Overlay Mix and Concrete Stain Formulas.
5

Are You a Decorative Concrete Installer?

Yes. When deemed necessary, I also install products from the most trusted decorative concrete suppliers in the market.
6

Are You a Decorative Concrete Designer?

Yes. My clients in San Antonio and Austin, Texas consider me The Primer Decorative Concrete Designer in their communities, and they are the most avid promoters of my business.
7

What will a J.E. Montes Designs Stamped Texture Concrete Overlay do to my home’s value?

It will increase your home’s value today and in the future, and it will add unsurpassed beauty and long-lasting curb appeal.
8

Are all your Designs equal?

No, not at all! Each of my unique Concrete Overlay Designs is hand traced, personalized and custom stained to flow with the style of your home. “My unique installation process takes the ‘Guess Factor’ out of the design equation”
9

Are You a Concrete Contractor?

Yes. Iʼve built thousands of residential foundations, commercial slabs, driveways, patios, retaining walls, swimming pools decks, and countless other challenging concrete structures. Even though I no longer do concrete work anymore, I am always willing to take on the construction of a new and challenging concrete structure.
10

How Long Have You Been In Business?

Iʼve been in business as a contractor since 1991, when I moved to Texas from Minnesota. ( Yes, I am a Golden Gopher ). For 25 years, hard work, unsurpassed quality, and superb customer service have been my guidelines. Two generations of happy customers have set my business apart from the rest.
11

How Soon Can You Start Working In My Project?

Construction can begin two to four weeks from contract approval. Important: Due to the high demand of our unique stamped texture concrete overlay system, we cannot start any project prior to two weeks after contract approval. Please schedule your project accordingly.
12

How Long Will It Take You To Complete My Project?

A personalized, hand-traced custom design, with its unique artistic details and the stamping of our high-quality concrete overlay mix, including the application of our one-of-a-kind custom stain/coloring system requires a minimum of three days to be completed (regardless of your projectʼs size).
13

Do You Work On Residential And Commercial Projects?

Yes. I work in both fields.
14

Scope Of Our Services:

Do You Work In Interior Residential Projects?
No. On Residential Projects we only work on their exterior spaces and Garage floors.
Note: We only work in interior spaces when it's an open commercial project.

You Do Plain Concrete Acid Stain Installations? No. We do not do this kind of work.

You Do Plain Concrete Dye Installations? No. We do not do this kind of work.

You Do Epoxy Coatings On Garage Floors? No. We do not do this kind of work.
Note: We only install our own and long lasting Garage Floor Coating System.

You Do Micro Topping Coatings On Interior Concrete Floors? No. We do not do this kind of work.
15

Do You Work With Home Builders?

Yes. I have been working with the most trusted and recognized Home Builders in the San Antonio and Austin, Texas communities for more than 20 years.
16

Do You Offer a FREE Home Builderʼs Package?

Yes. Upon request, we provide Home Builders interested in our services with a Free Home Builders Package which includes the following:
1) A Professional 100 Pages Photo Album For Your Designerʼs Desk
2) Sample Boards For Your Design Center(s)
3) A Fill In The Blanks Work Request Order Form For Your Construction Team(s)
4) A Custom Designed Four Page Brochure Depicting Your Projects only
5) A Home Builder’s Model Home Maintenance Program
17

Do You Warranty Your Stamped Texture Concrete Overlays?

Yes, of course! We provide the best and longest warranty service in the market.
We Guarantee our Stamped Texture Concrete Overlays, both workmanship, and materials, three times longer than any other Decorative Concrete Company in the market. Although nothing last forever, we guarantee our Stamped Texture Concrete Overlays as long as you keep up with its maintenance and take advantage of our cost-effective “Re-Stain and Re-Seal Process” as soon as needed. We are the only Decorative Concrete Company in the market that offers this unique and long lasting Warranty Service.
18

Whatʼs The J.E. Montes Designs “Re-Stain and Re-Seal Process”?

Our “Re-Stain and Re-Seal Process” is one of the most important features of our Unique Stamped Texture Concrete Overlay System!
This is what makes our company stand apart from the rest. We are the only company in the Decorative Concrete Market that can make your Stamped Texture Concrete Overlays look like new again many years after its original installation.

Note: Due to regular foot traffic, weather exposure, or the hard hitting sun rays, your Stamped Textured Concrete Overlays, after years of daily use, will eventually lose some of their stained colors and its protective sealer coat leaving its surface unprotected and vulnerable to further damage.

Our “Re-Stain and Re-Seal Process” will restore old, faded, and worn out Stamped Texture Concrete Overlays back to its original condition, or change its color scheme to a new, modern, and vibrant color combinations. This process is a cost-effective solution that will have your old Stamped Texture Concrete Overlays looking like new again many years after its original installation.

Click here to take a look of some of our “Re-Stained and Re-Sealed Projects”

This unique and cost-effective process will bring the “Wow Factor”back to your old Stamped Texture Concrete Overlays!


You need to request a Re-Stain and Re-Seal service on your Stamped Texture Concrete Overlays as soon as they start looking dusty, worn out, and some of its colors start fading out.

Important: Waiting too long for your next “Re-Stain and Re-Seal Service” may permanently damage your concrete overlays.

“Re-Staining and Re-Sealing your J.E. Montes Designs Stamped Texture Concrete Overlays, when deem necessary, will make your home permanently look like a “Showcase Home”. It will turn your investment into a long lasting value, and it will make your Stamped Texture Concrete Overlays last three times longer than any other concrete overlay product in the market”
19

How Soon and How Often Can I Re-Stain and/or Change The Color(s) Scheme In My Project?

You can change the color scheme of your project as soon as you want!
My Stamped Texture Concrete Overlay System is the only one in the market that is designed to allow you to ad and/or change the color scheme of your project as soon as you want it, even on top of the sealer coat.

You can re-stain your project as often as you want!
Every person has a different answer for this, its a matter of personal preference.
How often do you trim your lawn? When its 2, 3, 4, or 6+ inches tall? Do you trim it every two weeks regardless?
It all depends how you want your Concrete Overlays look year after year.

Note: If you do some online research you will find out that once a concrete surface has been stained and sealed you need to live with its color(s) for good, like them or not. All those concrete stain systems had been designed to work like that…

* They do not allow you to ad stain colors on top of the sealer coat.

* They do not allow you to change the color scheme of your project once it has been completed

My Stamped Texture Concrete Overlay System allows you to ad, modify, and/or change the color scheme of your project any time you wish!


* We have re-stained projects right after we’ve finished the original concrete stain application.
Why? Because our customer wants a more personalized color(s).

* We have re-stained (No Sealer) projects the day after we’ve completed the concrete overlay installation.
Why? Because the Builder’s Design Center picked the colors and the homeowner wanted a deeper or darker color shade in their concrete overlays.

* We have re-stained (No Sealer) projects days, weeks, and even years after we’ve complete the original installation.
Why? Because some damage has been done in its surface by foot traffic, or the weather has fade out its colors.

We can make any color darker any time! Time, foot traffic, and weather will light up the colors!
20

How Soon and How Often Can I Re-Seal My Concrete Overlays?

You can re-seal your project as soon as you want it!

* We have re-sealed projects right after the original seal application has dried out.

Why? Because, even though I think this is a waste of money, our customers requested and paid this extra service.

* We have re-sealed projects the day after we’ve completed the concrete overlay installation.

Why? Because our customer taste calls for a shinier than normal concrete overlay surface and is willing to pay for this extra service.

* We have re-sealed (No Re-Stain) projects months after we’ve complete the original installation.

Why? Most times this is due to the dust from surrounding new construction flying around and settling on top of the concrete overlay surface. Most times we can get rid off this problem with a simple water and soap clean up, but then again every person has a different opinion.

* We have re-sealed (No Re-Stain) projects years after we’ve complete the original installation.

Why? Because of damage done by dust, rain, sun rays or careless traffic has faded out the surface’s sealer shine.
21

Whatʼs The Basic Clean Up Process Of My Stamped Texture Concrete Overlays?

The basic clean up of your new JE Montes Designs Stamped Texture Concrete Overlays is easy, simple and cost-effective because our protective sealer coat will take care of most of your cleaning problems.

* Remove any dust, or debris from your concrete overlay's surface using a leaf blower.
* Remove stains from your concrete overlay's surface using a soap and water solution.
* If there is any mud in the surface of your concrete overlays, dilute it with water using only the pressure in your homeʼs water hose.

Important: * * * Do not sweep or run a broom across the surface of your Stamped Texture Concrete Overlays! * * *

* Sweeping, or brooming your concrete overlays surface will embed the dust in its surface’s pores making it look old, dusty and worn out. [ See Restored Project #6 ]
* If you have to use a pressure washer to clean up your concrete overlays, keep the tip as far away as possible from the surface. Using a pressure washerʼs tip too close to your Stamped Texture Concrete Overlay surface might remove some of the protective sealer coat and stained colors.
22

Whatʼs The J.E. Montes Designs Customer Service?

It’s the best customer service available in the Decorative Concrete market!
“As part of our Customer Service, we offer our associates' (Home Builders we work with) home owners and our private customers a timeless and limitless FREE Stain/Color Touch-Up Service”


Our FREE Stain/Color Touch-Up Service is available to anyone who owns one of our J.E. Montes Designs Stamped Texture Concrete Overlays, even if they have purchased a house that already had one of our Stamped Texture Concrete Overlays previously installed on its floors.

Note: The Free Stain/Color touch up service “Does NOT include” re-staining or re-sealing of an entire section of your stamped texture concrete overlays.

The “Free Color Touch Up Service” includes only the Stain/Color touch up in scratches and chip-outs in the surface of your Stamped Texture Concrete Overlays.

For example: If you put a scratch in the surface of your Stamped Texture Concrete Overlays while dragging a piece of heavy furniture or take a chip out of it by dropping a heavy object on its surface, we will fix this Stain/Color touch up problem for you in a three step process, at no extra cost for you.

Step I: Call our office to request and schedule your FREE Color Touch-Up Service.
Step II: Wait until we are back at work around your area to take care of your Free repair service.
Step III: We'll take care of your stain/color touch up problems at no extra cost for you.

- This FREE Customer Service is Timeless!
You can request this Free Customer Service at any time, even years after your Concrete Overlays have been installed.
- This FREE Customer Service is Unlimited!
You can request this Free Customer Service as many times as needed, even years after your Concrete Overlays have been installed.

Important: If you request a Stain/Color Touch Up Service, but can not wait until we are back at work in your area, we will charge you a fee for this special service. Otherwise, your Stain/Color Touch Up Service is Free as stated above.

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OUR UNIQUE WARRANTY AND ONE-OF-A-KIND CUSTOMER SERVICE BY THEMSELVES ARE WORTH FIVE TIMES
THE PRICE YOUʼLL PAY FOR YOUR J.E. MONTES DESIGNS STAMPED TEXTURE CONCRETE OVERLAY


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